General Terms and Conditions

General Terms and Conditions (GTC)

The following General Terms and Conditions shall apply to conferences, congresses and seminars, the ordering of documentation, as well as to exhibiting and sponsoring.

1. Scope

The following General Terms and Conditions shall govern the contractual relationship between the event participant/exhibitor or the party ordering conference documentation and Akademie Fresenius GmbH. General Terms and Conditions issued by the participant and/or his/her company shall not be deemed applicable.

2. Services

a) Conference and Training Participation (Face-to-face and Online)

All attendance fees for our face-to-face events are calculated on a per-person, per-event basis and are subject to the statutory rate of value-added tax. The fees include detailed event documentation, lunch, coffee breaks and beverages during the conference as well as an evening event, insofar as the latter has been planned as part of the respective event programme. Accommodation and the cost of any other meals not included within the scope of the conference shall be borne directly by the participant who shall accordingly settle all accounts related hereto directly with the hotel.

All attendance fees for our online events are calculated on a per-person, per-event basis and are subject to the statutory rate of value-added tax. The fees include the participation in the online event and detailed event documentation for download.

The topics and agenda of an event, as well as the assignment of the guest speakers, may be altered providing that the general nature and character of the said event are maintained. Akademie Fresenius GmbH is entitled to cancel an event as a result of force majeure or if there is good cause (e.g. illness of several guest speakers or an insufficient number of participants); in this event, any payments submitted shall be reimbursed in full. Participants shall receive immediate notification in such an event. Participants shall have no legal claim to the reimbursement of travel and/or accommodation expenses or to compensation for the loss of working hours. Akademie Fresenius GmbH reserves the right to change the conference programme if there is good cause.

b) Sponsoring/Exhibiting

The scope of services included when booking an exhibition package shall be specified in a separate confirmation document. In addition, the provisions outlined in 2a) shall apply accordingly.

c) Ordering Conference Documentation

The price of the event documentation is subject to VAT and includes the option to download all presentations electronically as pdf files via our website (subject to the consent of the speakers). The event documentation cannot be ordered for evaluation purposes, i.e. all orders shall be legally binding. The access data for the documentation download is usually sent out a few days after the end of the event.

3. Payment/Cancellation/Changes to Bookings

The amount payable shall be remitted without deductions two weeks after receipt of the invoice, at the latest prior to the day on which the event commences.

Free cancellation or rebooking for our face-to-face events is possible in writing up to four weeks before the start of the event. After this point in time and up to a week before the start of the event, we will refund 50% of the participation fee. In the event of later cancellations or no-shows, no participation fees can be reimbursed. You can name a substitute participant at any time free of charge.

For our online events, you can cancel your registration in writing up to 1 week before the start of the event free of charge and without giving reasons. In the event of later cancellations and failure to log in to the online event, no participation fees can be reimbursed.

In this case, however, you will receive access to the event documentation from us after the event.

4. Copyright

All documentation pertaining to our events is protected by copyright. Participants and/or parties ordering conference documentation are solely granted a simple, non-transferable right of usage for their own personal use. In particular, participants and third parties are not permitted to make editorial changes – in whole or in part – to the conference documentation, to copy it for third parties or make it available to the general public, to sell it to others or to use it for commercial purposes.
All copyrights pertaining to oral presentations as well as to presentations included in the conference documentation shall remain with the respective authors.

Akademie Fresenius GmbH holds the copyright to the overall conference documentation. The copying, reproduction or any other usage of the conference documentation as well as the taking of photographs or making of audio or video recordings during the event is only permissible upon prior consent by Akademie Fresenius GmbH.

5. Right of Withdrawal

If you are a consumer (i.e. a natural person who enters into the contract for purposes that are predominantly outside your trade, business, or profession), you are entitled to a statutory right of withdrawal in accordance with the applicable legal provisions.

– Withdrawal Policy –

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period shall be fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Die Akademie Fresenius GmbH, Alter Hellweg 46, 44379 Dortmund, Germany, infoakademie-fresenius.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

You may also exercise your right of withdrawal online at www.akademie-fresenius.de. If you use this online option, we will promptly provide you with confirmation of receipt of your withdrawal on a durable medium (e.g. by email), including information regarding the content of the withdrawal declaration as well as the date and time of its receipt.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and, in any event, no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us an amount which is proportionate to the services already provided up to the time you informed us of the exercise of your right of withdrawal in relation to this contract, compared with the full scope of the services envisaged under the contract.

– End of Withdrawal Policy –

6. General Provisions

The place of jurisdiction and the place of performance shall be Dortmund, unless otherwise specified in writing.

Date: 23 June 2026